Emma Sleep
Find out how Emma Sleep Captures Customer Insights Across Europe with Grapevine Surveys
Post-Purchase & Customer Insight Surveys for Shopify
Grapevine Surveys is a Shopify survey app for running post-purchase surveys, NPS, CSAT, and customer feedback surveys without limits. Collect reliable customer insights directly after checkout, understand where your customers come from, and improve your store based on real feedback.
Collect insights from your customers by asking questions
Insights that help you improve your website, your marketing messaging, your customer service...your business.
Attribution
How did your customers first hear about you?
By asking customers how they found you, you can see which marketing efforts are working. This helps you stop spending money on what isn’t bringing in customers and focus more on what’s working, so you save money and increase sales.
Surveys wherever your customers are
Ask your customers questions and collect insights at different customer touchpoints
Easy to use Interface
The user interface blends in seamlessly with your Shopify store to make it easy for you and your team to create and deploy surveys instantly.
Analyse your survey results
Grapevine gives you clear reports that make it simple to see what’s working. Analyse within the app or export to CSV. Better yet, use Shopify Flow to do that automatically!
Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.
Naked Sprout®
This is an amazing app to help understand your customers and get some insights in the problems they might be facing on the website. I can recommend this app and the support team is great and answers really quick. Thank you!
CALISI BEAUTY
Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.
Shady Rays® | Polarized Sunglasses
This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.
Presently®
We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.
Stick With Finn
Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend ...
Dalstrong
Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!
ALT. Fragrances
Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.
Naked Sprout®
This is an amazing app to help understand your customers and get some insights in the problems they might be facing on the website. I can recommend this app and the support team is great and answers really quick. Thank you!
CALISI BEAUTY
Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.
Shady Rays® | Polarized Sunglasses
This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.
Presently®
We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.
Stick With Finn
Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend ...
Dalstrong
Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!
ALT. Fragrances
Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.
Naked Sprout®
This is an amazing app to help understand your customers and get some insights in the problems they might be facing on the website. I can recommend this app and the support team is great and answers really quick. Thank you!
CALISI BEAUTY
Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.
Shady Rays® | Polarized Sunglasses
This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.
Presently®
We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.
Stick With Finn
Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend ...
Dalstrong
Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!
ALT. Fragrances
Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.
Naked Sprout®
This is an amazing app to help understand your customers and get some insights in the problems they might be facing on the website. I can recommend this app and the support team is great and answers really quick. Thank you!
CALISI BEAUTY
Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.
Shady Rays® | Polarized Sunglasses
This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.
Presently®
We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.
Stick With Finn
Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend ...
Dalstrong
Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!
ALT. Fragrances
Loved by thousands of Shopify merchants
Shopify Flow
Easily send your survey data wherever you need it using our simple Shopify Flow integration.
Spotlight on Grapevine Surveys Merchants
See what other brands are doing with Grapevine Surveys to collect insights and improve their business
Calisi Beauty
Find out how Calisi Beauty is using Grapevine Surveys to gain insights from potential customers who made a purchase and those who abandon their carts.
Nathan James
Find out how Nathan James uses Grapevine Surveys to capture vital customer insights to monitor marketing performance and consumer sentiment
Integrations
Ridiculously fair pricing, on purpose
All features, unlimited surveys, unlimited responses all for a fixed monthly fee.
$25 /month
Multiple Questions
Ask either short surveys or longer feedback surveys with many questions to gather the information you need.
Multiple Languages
Create surveys in different languages to make sure your customers understand and can respond easily.
Detailed Reporting
Our easy-to-read reports give you clear insights to help you make smart business decisions based on customer responses.
Multiple Question Types
Use a combination of single response, multiple choice, open text, CSAT and NPS questions to gather the specific feedback you need from your customers
Integrations
Connect with other platforms to send your data where it needs to go, like triggering segments in Klaviyo or adding entries to a Google Sheet.
Multiple Survey Channels
Connect with other platforms to send your data where it needs to go, like triggering segments in Klaviyo or adding entries to a Google Sheet.
Still have questions?
Drop us a message and we will on hand to help. Whether it's a demo, a few more questions or you just want to speak to someone before installing, we're always happy to chat.
Who are the developers?
Union Works was founded in 2017 by three Shopify experts. With years of development and eCommerce experience, we create reliable apps and integrations for the Shopify platform.
A small team, who has built their entire business around Shopify.
Here we are at Shopify Unite Conference in 2019!
Collect customer insights instantly with Grapevine Surveys
Get in touch for a demo or get started in minutes by installing on the Shopify App Store
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